Advisor

Abramo, Peter

Department

Interdepartmental

Disciplines

Artificial Intelligence and Robotics | Business and Corporate Communications | Sales and Merchandising

Keywords

artificial intelligence, AI, CRM, CRMs, CICs, Customer Interaction Center, Customer Relationship Management, Technology Acceptance Model

Publication Date

2026

Degree Granted

Bachelor of Arts

Document Type

Senior Independent Study Thesis

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© Copyright 2026 Derek E. Keller