Abstract

This study examined the relationships among work overload, coping self-efficacy, workplace support, and well-being among firefighters and emergency medical service (EMS) personnel. First responders regularly operate in high-stress environments, characterized by heavy workloads, unpredictable schedules, and exposure to traumatic events, making psychological well-being an important concern. Using a survey design, data were collected via an anonymous online questionnaire administered to firefighters and paramedics from several fire stations in two states. A total of 58 participants completed the survey. Well-being was measured using the World Health Organization Five Well-Being Index (WHO-5). Coping self-efficacy was measured using the Firefighter Coping Self-Efficacy Scale (FFCSE). Job Stress was measured using the New Job Stress Scale, which measured both work overload and workplace support. A correlation analysis was conducted to examine the relationships among the variables. Results showed that work overload was significantly associated with lower levels of well-being. Coping, self-efficacy, and workplace support were positively associated with well-being. Also, coping self-efficacy was negatively associated with work overload, suggesting that individuals who felt more capable of managing occupational stress also perceived lower levels of workload strain. These findings show the importance of both individual coping resources and supportive work environments in understanding well-being among firefighters and EMS personnel.

Keywords: firefighters, EMS, occupational stress, coping self-efficacy, workplace support, well-being

Advisor

Garica, Amber

Department

Psychology

Disciplines

Counseling Psychology | Fire Science and Firefighting | Human Factors Psychology | Pain Management | Quantitative Psychology

Keywords

firefighters, EMS, occupational stress, coping self-efficacy, workplace support, well-being

Publication Date

2026

Degree Granted

Bachelor of Arts

Document Type

Senior Independent Study Thesis

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© Copyright 2026 Braydon S. Hudson