Abstract

Inspired by an internship experience in Taipei, Taiwan, this application is designed to address the challenges faced by travelers, especially those encountering language barriers in navigating the public transportation system. As a Taiwanese-American with English as my primary language, the learning curve in adapting to Taipei’s transportation was significant, leading to the creation of Nı Hao Pengyou, an iOS application constructed with the Flutter framework and Google APIs. It features multi-mode transportation GPS, translation services, interactive maps, and emergency assistance, aiming to enhance travel convenience, accessibility, and safety. Throughout its development, a strong emphasis is placed on User Experience (UX) and User Interface (UI) design principles to ensure the application meets the diverse needs of its users. The usability testing, involving 14 participants and two prototype applications, employed both quantitative and qualitative methods to thoroughly evaluate user experience and functionality. It was revealed that there was a preference for Prototype 2 due to its ease of use, search functionality, design, and potential for future use. The research underlined the importance of user feedback for refining app designs to boost intuitiveness, efficiency, and appeal.

Advisor

Guarnera, Heather

Department

Computer Science

Disciplines

Artificial Intelligence and Robotics | Computer Sciences | Graphics and Human Computer Interfaces

Keywords

Human Computer Interaction, Usability Testing, UX, UI

Publication Date

2024

Degree Granted

Bachelor of Arts

Document Type

Senior Independent Study Thesis

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