Publication Date

5-16-2013

Document Type

Article

Journal Article Version

Accepted Manuscript

Issue

2

Publisher Statement

This is an Author's Accepted Manuscript of an article published in Public Services Quarterly, Volume 9 Issue 2, 2013, available online at: http://www.tandfonline.com/doi/abs/10.1080/15228959.2013.785899

Published Version

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